FAQs

Yes! eFai  E-Cycles are wash-down capable, dust-proof, and waterproof.

Yes, it is just like a normal bicycle.

Yes, we provide Ondoor Service by trained technicians.

Like a normal bicycle with a regular lock, Power & Battery Lock is also provided.

A Basic Display is designed to show only two important pieces of information — the battery charge status and the level of pedal assistance (S1 has this).
On the other hand, a Multi-Function LCD Display assistance (S2 has this). shows you much more like Speed, Distance travelled, Pedal boost level , Trip time & KM and also Fault codes .

No, not at this time . But this is coming soon.

A Removable battery is one that can be carried around everywhere without any difficulty and thus you can charge it at your home, office desk , shop , etc.

Whereas, A fixed battery forces you to take the complete cycle close to the power plug point ,whenever you need to charge it.

Please fill in your details in the form below & our team will get in touch with you for Warranty Activation Reference Number

Please fill in your details in the form below & our sales team will get in touch with you to answer all your queries